Please be informed that effective immediately, the system will be configured to require the upload of relevant certificates of origin for goods imported under a trade agreement, including the Economic Partnership Agreement (EPA).
The Customs and Excise Department wishes to inform the public that the following offices in Vieux Fort will be closed from 9:30 a.m. to 12:00 p.m. on Tuesday, September 10, 2024, to allow our staff to attend a very important engagement: Main Office (Chitolie Building), Vieux Fort Docks, Vieux Fort Post Office, Hewanorra International Airport, Hewanorra Air Cargo Shed, Freezone, West Tech, I AM Jet Centre, EPAK, Final Link. Normal operations will resume at 1:00 p.m. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
The Customs and Excise Department wishes to inform the public that Shed 6 on the Castries Port will be closed from 1 :00pm- 2:30pm on Thursday, September 5, 2024. This temporary closure is to allow our staff to attend a very important engagement.
Please note that normal operations will resume at
2:30pm. However, there is extended operating hours from 4:30pm - 6:00 pm.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
In our continuing efforts at streamlining our processes and enhancing the delivery of service to our stakeholders, the Customs Department has introduced an online help desk portal for ASYCUDA-related support. You are encouraged to use this facility to submit your requests to the ASYCUDA Functional Support team by visiting the Department's website at https://www.customs.gov.lc. From the homepage, click on the link labeled 'ASYCUDA Help Desk' which takes you to the help desk portal. From there, scroll to the bottom of the page and click on the 'Submit a ticket' button. Complete all fields on the form and click on the 'Submit' button to submit your request. You also have the option to upload supporting documents by clicking on the 'Attach a file' link.
Also note that you can find ASYCUDA-related articles and user guides in the Knowledge Base section of the help desk portal.
Please informed that a scheduled maintenance of ASYCUDA World is planned for the long Easter holiday weekend. As a result there will be a disruption of service from 1:00 AM on Friday March 29th to 12:00 Noon on Monday April 1st.
You are advised to save all work in progress on your local computer hard drives and log off before the system goes offline.
Please be informed that Cabinet by Conclusion No.818 of 2023 approved the granting of concessions on barrels imported at Christmas, in accordance with the following terms and conditions:
1. 100% waiver of Import Duty on personal items, food, clothing, toys and other household consumables, contained in barrels imported during the period November 01, 2023 to February 28, 2024. Electronic items are explicitly excluded;
2. The number of barrels that would qualify for the concessions would be limited to two (2) per household;
3. There would be an upper limit of EC $3000.00 per barrel on the value of items qualifying for the concessions;
4. The items identified in Clause No. (1) must be for personal use only and not for commercial use; and
5. The usual penalties, fines, etc. would be applied if the goods are used for commercial purposes.
6. Barrels/packages should not be opened in the absence of the Customs Officer.
Cabinet further approved the transmission of the appropriate legal instruments to Parliament to declare barrels imported during the period November 01, 2023 to February 28, 2024 exempt from Health and Citizen Security Levy and Value Added Tax (VAT).
Kindly note that items that qualify for this concession will attract Customs Service Charge at the rate of 6%.
Barrels will not be delivered if these guidelines are not met.
